1. Order Processing
Orders are typically processed within 1–2 business days after confirmation. You will receive an update once your order is dispatched.
2. Delivery Time
Standard delivery usually takes 3–7 business days depending on your location within India. Remote areas may require additional time.
3. Shipping Charges
We offer FREE shipping on orders above ₹499. A nominal shipping fee may apply to orders below this amount, which will be shown at checkout.
4. Order Tracking
Once dispatched, tracking details (where available) will be shared via SMS, WhatsApp, or email so you can follow your shipment.
5. Delays
While we strive for timely delivery, delays may occasionally occur due to courier issues, weather, or other factors beyond our control. We appreciate your patience.
6. Incorrect Address
Please ensure your shipping address and contact number are accurate. We are not responsible for delays or non-delivery due to incorrect information provided.
Questions? Contact us at icchaherbals@gmail.com or call 7676990609